How Coingate built their first DORA ICT register with Copla after gaining MiCA and PI licenses

EU-regulated crypto-asset service provider and payment institution

MiCA + PI licensed

DORA ICT Third-Party Register

First-time RoI submission

"Copla Registry significantly reduces manual work and removes the time-wasting and errors that often come with managing the register in Excel format."

Coingate compliance team

The challenge

New licenses, a new obligation, and an in-house build effort

Coingate received its MiCA and PI licenses in December 2025. The licenses brought new DORA ICT third-party reporting obligations into their scope for the first time, with no prior submission to draw on as a template.

The team’s first response was to build the register themselves. After investing significant time, the team decided to look for a market solution to simplify and structure the process from the start. The aim was a system that would carry the structural complexity, so the internal effort could focus on the data itself.

What changed

Copla Registry: Clear structure, fast resolution, and a clean submission

Time saving showed up in the data entry process. The team described the system as convenient, clear, and logically structured, which made data collection and registration significantly more efficient.
A small number of errors and system items surfaced during the submission process. The Copla team identified and resolved each one quickly, keeping the path to the regulator clear.
Support throughout was responsive. Questions came back with prompt, clear, and practical explanations.

Honest feedback

What they'd add next

The team flagged one enhancement they would value: a more convenient and clearer review function, with all the filled information consolidated in a single view for easier oversight. The current workflow handled its first submission cleanly. The wish is for richer, at-a-glance visibility as the register continues to grow.

Worth noting: A consolidated review experience is among the planned enhancements as the product continues to evolve in response to customer feedback like this.

Looking ahead

A team confident in low-effort year-round maintenance

With the structure clear and the data in place, Coingate expects routine updates to take little time and little additional resource. The information layout itself makes it straightforward to find what needs changing, and keeping providers and contracts current across the year sits comfortably within their existing workflow.

First

DORA ICT submission since gaining MiCA and PI licenses in December 2025

Coingate

EU-regulated crypto-asset service provider and payment institution · Lithuania

See other success stories:

Replacing manual DORA reporting

Saving millions of dollars

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