How SBA Competence and Service Center cut DORA reporting from four days to one afternoon

SBA Group

Lithuania

Providing services to Capitalica Asset Management

DORA ICT Third-Party Register

"If you value your time — purchase this tooling."

The challenge

Four days. One person. Nothing else on the calendar.

Before Copla Registry, DORA ICT third-party reporting at SBA Competence and Service Center was a significant manual undertaking. Their CISO would block out three to four full days, dedicated entirely to gathering data, formatting it correctly, and uploading it to the test-regata system — cycling through attempts until finally receiving a valid confirmation.

As the list of vendors and sub-vendors grew, the prospect of the next reporting cycle grew more daunting. The team feared it could soon consume an entire week.

What changed

One afternoon. No manual. No tutorials needed.

Honest feedback

One area with room to improve

The team noted that some of the legal language xBRL requirements introduce can be unclear for non-specialist users. The in-tool tooltips and pop-ups help — but plain-language explanations alongside the technical definitions would make certain fields easier to complete with confidence.

Worth noting: This is a known challenge across DORA reporting tools — the underlying EBA taxonomy uses precise regulatory language by design. Copla’s existing contextual help already addresses this partially; expanding it is a natural next step.

In their own words

What they'd tell a peer still working in spreadsheets

"If you value your time — purchase this tooling."

4 days

Before Copla

½ day

SBA Competence and Service Center

SBA Group · Lithuania

Still spending days on ICT register reporting?

See how Copla Registry handles structure, validation, and export — so you can do it in an afternoon.