How Republic.com replaced a manual, high-stress DORA reporting process with Copla Registry

EU-regulated financial institution

DORA ICT Third-Party Register

Article 28 / RoI reporting

"It removes the risk of losing data or the spreadsheet becoming corrupt. It is a centralised platform which ensures compliance and provides an audit trail — and it is kept up to date with changes made by the EBA."

Republic.com compliance team

The challenge

Manual, unorganised, and stressful at submission time

Before Copla Registry, Republic’s DORA ICT third-party reporting process had no central register. Data was spread across spreadsheets, with no enforced structure and no reliable way to track changes as providers and contracts evolved throughout the year.

Submission periods were stressful. Errors surfaced late, reconciliation took significant time, and the team had no clear audit trail to fall back on if questions arose during regulatory review.

What changed

A single place for everything, in the format regulators need

All provider and contract data now lives in one structured system. The team described the ability to download directly in the format required by their regulator as "a gamechanger."
The tool is easy to use from day one. "It was very easy to use and user friendly" — no lengthy onboarding or complex configuration required.
When a field auto-population issue was identified — certain fields filling as "Not applicable" when they should have been left blank — the Copla team resolved it quickly and without friction.
Support throughout was described as "so easy to deal with, extremely helpful and very responsive." The team could not fault the experience.

Looking ahead

Confident year-round, with room to grow

Republic is fully confident in their ability to keep providers and contracts current as things change throughout the year — removing one of the core pressures of ongoing DORA compliance.

Looking further ahead, the team sees potential for the tool to expand into related areas — including creating and storing records tied to outsourcing functions — as their compliance operations continue to mature.

100%

Confident in keeping providers and contracts current throughout the year

Republic.com

EU-regulated financial institution

See other success stories:

Replacing manual DORA reporting

Saving millions of dollars

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